Returns & Exchanges

At Milliard Brands, we want you to be completely satisfied with your home comfort purchase. If you are not happy with your item, we offer a 30-day return window for most products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare the Package

  Place the item securely in its original packaging, ensuring all components and manuals are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a credit to your original payment method within 5-7 business days.