Frequently Asked Questions
Everything you need to know about Milliard Brands products and services.
What is the standard shipping timeframe for Milliard Brands products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home and bedding items?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are Milliard foam products CertiPUR-US® certified?
Yes, all our foam mattresses, toppers, and cushions are CertiPUR-US® certified, meaning they are made without ozone depleters, PBDEs, TDCPP, or TCEP flame retardants.
Do you offer international shipping?
Currently, we only ship directly to addresses within the United States. However, we are working on expanding our logistics to reach international customers in the near future.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.